What's Covered Under Our Warranty?

Our 1-year limited warranty covers any defects in workmanship or material. During your warranty period, we will replace any necessary parts or the entire product if it is proven to be defective for no extra charge.

What's Not Covered Under Our Warranty?

The following conditions or instances are not covered under our warranty:

  1. Inadequate care and/or neglect
  2. Environment and/or natural elements
  3. Immersion in water, unless specified
  4. Improper installation/storage and/or maintenance

Our Sunnydaze Decor warranty is void if your product has been damaged by accident, misuse, negligence, improper installation, and/or modifications. This includes any and/or all defects that are caused from freezing water damage, hard water damage, failure to keep the product clean, and free of harmful additives such as bleach, chlorine, etc., that affects the finish or any parts.

Also, our 1-year warranty does not cover any additional charges or installation, removal, disposal, or consequential damage associated with any warranty claim.

How You Can Make a Claim

To open a claim, you need to provide proof of purchase with the purchase date and photos of the defective product. These are required to help us determine the actual cause of the defect and for future quality control on our merchandise.

Contact us at customerservice@sunnydazedecor.com with your photos and issue. Warranty claims usually take 3-5 business days to process.


How You Can Make a Claim

To register for a warranty, please locate your order number and fill out the form at this link. Your order number can be found within the order confirmation emails with an "SD-" prefix.